Frequently Asked Questions (FAQ)

We’re here to make your experience easy and clear!
If you don’t find your answer below, feel free to Contact Us.

📥 Digital Downloads

Q: How do I receive my digital downloads?
After completing your purchase, you’ll receive a link via email to instantly download your files. You can also download them directly from the order confirmation page.

Q: I didn’t get my download link. What should I do?
Check your spam/junk folder first. If it’s not there, contact us at support@intellectualwallart.com or through our Contact Page, and we’ll resend your files.

Q: Can I print the digital downloads at home?
Yes! All our files are high-resolution and easy to print at home, school, or a print shop.

🚚 Shipping (For Physical Products)

Q: When will my physical order ship?
Orders are processed within 2-3 business days. You’ll receive tracking info once shipped.

Q: Do you ship internationally?
Yes, we offer worldwide shipping! Delivery times vary by location.

Q: I ordered both digital and physical products—how are they delivered?
Digital products arrive instantly via email. Physical items will ship separately. See our Shipping Policy.

🔄 Returns & Refunds

Q: Can I return a digital product?
All digital sales are final. For file issues, contact us—we’ll fix it!

Q: What about returns for physical products?
We accept returns for damaged or incorrect items within 14 days. View our Return & Refund Policy.

📜 Product License & Usage

Q: Can I use your downloads in my classroom or therapy office?
Yes! Personal and professional use is allowed.

Q: Can I share files with others?
No. Please refer to our Product License & Usage Rights for full details.

Q: Do you offer commercial licenses?
Contact us at support@intellectualwallart.com for bulk or commercial inquiries.

❓ Other Questions

Q: Do you offer custom designs?
Not at this time, but we’re always adding new products!

Q: How can I get a free printable?
Sign up for our newsletter here to receive a free digital download.

Q: Still need help?
Reach out via our Contact Us page — we’re happy to assist!